Legal Technology Consultant
Product and engineering function for legal technology at a mid-tier firm. Owned work end-to-end from partner discovery and business case through design, build, rollout, change management and production operations across all eight practice groups. Shipped firm-wide platforms, document automation, AI tools, and set the engineering and security standards behind them. Advised partners on AI strategy and governance.
Discovery & Stakeholder Engagement
- Led co-design workshops and process-discovery sessions with partners, associates and IT across all eight practice groups, baselining KPIs and translating findings into functional specs, user stories and acceptance criteria.
Platform & Workflow Engineering
- Designed and built a firm-wide matter-management platform consolidating billing, trust accounting, contract metadata and documents, with role-based permissions and audit logging to meet confidentiality and regulatory obligations.
- Built a task-automation engine generating matter tasks from firm-wide templates, with dependency modelling and calendar/time-recording integrations to eliminate manual matter setup.
- Built searchable knowledge indexes covering advices, clauses, precedents, case summaries and firm technology platforms across the eight core practice groups.
- Developed an integrated search system across ASIC, Trademark and IP Australia with conditional rules and live alerts, materially reducing time lawyers spent on manual cross-register searches.
- Built web-scraping services and live dashboards surfacing competitor intelligence for partner BD reviews.
Data, BI & Machine Learning
- Built Power BI dashboards tracking team capacity, time reporting, allocations and solution adoption, used in monthly partner reviews with drill-through to matter-level detail.
- Deployed ML pipelines for narrative classification, clause extraction and data anonymisation, integrated into the firm's document workflows with human-in-the-loop review and drift monitoring.
AI Advisory & Enablement
- Authored vendor-evaluation rubrics covering security, accuracy, data residency and lock-in risk; ran structured POCs and negotiated pilot terms with vendors before firm-wide rollout.
- Designed practice-area prompt libraries and retrieval pipelines for drafting, summarisation and due-diligence workflows, embedding AI output within existing matter and document tools.
- Drafted firm-wide AI usage policies and client-disclosure positions with risk, IT security and General Counsel; defined confidentiality, privilege and supervision controls and stood up a use-case intake process for new tool assessments.
Architecture & Engineering Standards
- Maintained architecture diagrams, data models and API definitions, and authored system specifications covering secure design, coding standards, branching strategy and dependency hygiene.
Commercial Delivery & Adoption
- Prepared business cases including build/buy analyses and three-year TCO models, tracking post-deployment ROI against committed benefits and identifying material annualised savings.
- Supported partner-led BD with dashboards, competitor-intelligence views, demos and thought-leadership content for client meetings and pitches.
- Ran firm-wide change management including communications, super-user networks and role-tailored training, tracking adoption metrics and running feedback loops to lift uptake.
- Authored project roadmaps and quarterly OKR updates for firm leadership and the partnership board, aligned to practice-group priorities and budget envelopes.
Security, Integration & Operations
- Built API integrations across iManage, Elite 3E, Microsoft 365, Auth0/Azure AD and external registries, using event-driven patterns and contributing to SSO and role-based provisioning rollout.
- Embedded privacy and security review into delivery; implemented least-privilege access, audit logging and key management; supported responses to client security questionnaires and ISO/SOC due diligence.
- Ran platforms in production with full observability, on-call rotations, agreed SLOs and post-incident reviews feeding into runbooks and the secure-design framework.
Document Automation
- Supported precedent development across all eight practice areas, building the document-automation layer with clause libraries and variant logic adapting to deal type, jurisdiction and counterparty position.
- Built a composable library of reusable automation components integrated with workflow tools and webforms, materially cutting drafting time, with versioning and regression testing to prevent template drift.